Website Terms & Conditions

Effective Date: 1 March 2026

1. Overview

This website is operated by Vesta – Holistic Women’s Health (“Vesta”, “we”, “us”, or “our”). By accessing or using our website www.vestaholistichealth.com.au, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not use this website.

This website provides general information about our medical and allied health services and does not constitute medical advice.

2. Services

Vesta provides specialist women’s healthcare services, including but not limited to:

• Specialist Gynaecology
• Fertility Consultations and Management
• Hormonal Health and Menopause Care
• Pelvic Pain and Endometriosis Management
• Integrated allied health services provided by subcontracted practitioners, including Naturopathy and Physiotherapy

All services are subject to availability, clinical assessment, and suitability. Certain services may require a referral in accordance with Australian healthcare regulations.

Nothing on this website guarantees specific health outcomes. All treatment decisions are made following individual clinical assessment.

3. Bookings and Appointments

Appointments may be made via our online booking system, by phone, or by contacting our practice directly.

You agree to provide accurate and complete information when booking an appointment.

Cancellation Policy

We require at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations made within this period, or failure to attend an appointment, may incur a cancellation fee or the full consultation fee.

We reserve the right to reschedule appointments due to unforeseen circumstances, including clinician availability.

4. Payment

Payment is required at the time of consultation unless otherwise agreed in advance.

Accepted payment methods may include EFTPOS, credit card, and other electronic payment platforms as advised by the practice.

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

You are responsible for understanding your eligibility for any Medicare or private health insurance rebates. Vesta does not guarantee rebate amounts.

5. Medical Disclaimer

The information provided on this website is for general informational and educational purposes only.

It is not intended to replace personalised medical advice, diagnosis, or treatment from a qualified healthcare professional.

You should not disregard or delay seeking medical advice because of information found on this website.

If you are experiencing a medical emergency, please call 000 or attend your nearest emergency department.

Clinical outcomes vary between individuals. No content on this website should be interpreted as a guarantee of results.

6. Advertising and Compliance

Vesta complies with the Health Practitioner Regulation National Law (as in force in Queensland), the Medical Board of Australia’s Good Medical Practice guidelines, and AHPRA advertising requirements.

We do not:

• Use testimonials in relation to regulated health services
• Offer inducements without clearly stated terms and conditions
• Make misleading, deceptive, or unsubstantiated claims
• Guarantee specific clinical outcomes

All information presented is intended to support informed decision-making and not to create unrealistic expectations.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, design elements, and downloadable materials, is the property of Vesta Holistic Women’s Health or its licensors and is protected by Australian copyright and intellectual property laws.

You may not reproduce, distribute, modify, or republish content from this website without prior written consent.

8. User Conduct

You agree not to:

• Use this website for any unlawful purpose
• Post or transmit material that is harmful, defamatory, offensive, or infringes the rights of others
• Attempt to gain unauthorised access to any part of the website, server, or connected systems
• Interfere with the website’s security or functionality

We reserve the right to restrict or terminate access if these terms are breached.

9. Third-Party Links

This website may contain links to third-party websites for convenience or informational purposes.

We are not responsible for the content, accuracy, or privacy practices of external sites. Inclusion of a link does not imply endorsement.

10. Limitation of Liability

To the maximum extent permitted by law, Vesta Holistic Women’s Health is not liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of this website.

Nothing in these Terms excludes any rights you may have under Australian Consumer Law that cannot be excluded.

11. Indemnity

You agree to indemnify and hold harmless Vesta Holistic Women’s Health, its employees, contractors, and affiliated practitioners from any claims, liabilities, damages, or expenses arising from your misuse of the website or breach of these Terms.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. The most current version will be published on this website with the effective date noted above.

Continued use of the website constitutes acceptance of any updated Terms.

13. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising in connection with these Terms will be subject to the jurisdiction of the courts of Queensland.

14. Contact Us

Vesta Holistic Women’s Health
Practice Manager
300 Sippy Creek Road
Tanawha QLD 4556Email: admin@vestaholistichealth.com.au
Phone: (07) 5406 2022